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**SMS Privacy Policy**

**1. Introduction**

Dodson Wholesale Lumber Co., Inc. is committed to protecting the privacy of our customers. This policy explains how we collect, use, and safeguard your personal information when you use our SMS services.

**2. Types of Information Collected**

We may collect the following types of information:

* **Phone number:** To send you SMS messages.
* **Name:** To personalize our communications.
* **Email address:** If provided, for account management or support.
* **Message content:** To respond to your inquiries and provide support.
* **Device information:** Such as device type and carrier, to ensure proper message delivery.

**3. How Information is Collected**

We collect information in the following ways:

* **Directly from you:** When you provide it to us by opting in to our SMS services, sending us a text message, or providing information during account registration.
* **Automatically:** Through your interaction with our SMS messages, such as delivery and open rates.

**4. Purpose of Data Collection**

We collect your information for the following purposes:

* **Customers and Guests: Updates regarding your orders, deliveries, or other relevant information.
* **Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.

* **To provide and improve our SMS services:** Including sending you order updates, appointment reminders, marketing messages, and responding to your inquiries.
* **To personalize your experience:** Tailoring our communications to your interests and preferences.
* **To analyze and improve our services:** Understanding how our SMS services are used and identifying areas for improvement.

If you have consented to receive text messages from Dodson Wholesale Lumber Co., Inc., you may receive texts about your order or delivery or if you have applied for employment with Dodson Wholesale Lumber Co., Inc., you may receive text messages about your application or employment. Message rates may apply and messaging frequency may vary. You may opt-out at any time by texting, STOP. For assistance, text “HELP” or visit our https://www.dodsonlumber.com/privacy and https://www.dodsonlumber.com/tc. 

**5. Data Security Measures**

We take the following steps to protect your information:

* **Access controls:** Limiting access to your information to authorized personnel only.
* **Data encryption:** Protecting your data in transit and at rest.
* **Regular security assessments:** To identify and mitigate potential vulnerabilities.

**6. Data Sharing**

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.

**7. User Rights**

You have the following rights regarding your personal information:

* **Access:** You can request access to the information we hold about you.
* **Rectification:** You can request that we correct any inaccuracies in your information.
* **Erasure:** You can request that we delete your information.
* **Objection:** You can object to the processing of your information.
* **Withdrawal of consent:** You can withdraw your consent to receive SMS messages at any time by replying STOP.

**8. Contact Information**

If you have any questions or concerns about this privacy policy, please contact us at:

Dodson Wholesale Lumber Co., Inc.
575-622-3278
support@dodsonlumber.com

**9. SMS Consent**

By providing your phone number and opting in to our SMS services, you consent to receive text messages from us. Rest assured, your phone number will not be shared with any third parties.